TERMS & CONDITIONS
The general terms and conditions of purchase on the website www.marvatisart.com are determined in accordance with the following laws; The Law on the Protection of Personal Data (ZVOP-1), the Electronic Communications Act (ZEKom-1) and the Electronic Commerce Act (ZEPT).
By placing an order, the customer agrees to the following terms and conditions. The General terms and conditions address the operation of the online shop, the rights of the customer and the business relationship between the seller and the consumers.
BASIC INFORMATION ABOUT THE ONLINE STORE PROVIDER
Name: Alenka Marvatis
Address: Vojkova cesta 101a, 5000 Nova Gorica, Slovenija
VAT identification number: 44930267
Bank account – IBAN:
The provider is not liable for payment of VAT.
PRICES AND OFFER OF PRODUCTS
All prices in the online store are listed in euros and do not include VAT.
The price does not include the shipping costs.
Prices are valid at the time of placing the order and do not have a predetermined validity. The sales agreement between the seller and the customer is concluded at the moment of confirmation of the order (the customer receives an electronic status message – the order is confirmed). From this moment, all prices and other conditions are fixed and apply to both the seller and the customer.
Ordering is via the World Wide Web 24 hours a day, all days of the year. The customer chooses and orders the products available to him in the online store, classified in categories. After the order, the customer receives a notice by e-mail that the order has been accepted. In the notice all the products and quantities selected by the customer are listed. The customer must notify the seller on the possible modification of the order prior to receiving the notice of the completed order at email@example.com. The customer must also indicate the purchase number mentioned in notice.
DELIVERY IN SLOVENIA
For online orders over 50 euro, delivery is free of charge. Delivery of ordered products is provided by Pošta Slovenije.
In case of cash on delivery payment, Pošta Slovenije will charge you the postal service commission according to the valid price list.
In case of payment by pro forma invoice to the bank account of the Seller, the order will be sent with Registered mail by Pošta Slovenije, no later than three working days. Once the order is dispatched, the customer receives an e-mail about the completion of the order and in it, under the notes, the package tracking number. In addition to the amount of purchase, we also add the cost of delivery. The final delivery takes place in accordance with the rules of the delivery servicer – usually one to two business days after the submission of the order.
COSTS OF DELIVERY IN SLOVENIA
Recommended letter (in a coated envelope) up to 500g – 1.85 euro (price excluding VAT).
COSTS OF DELIVERY OUTSIDE SLOVENIA
Recommended letter (in a coated envelope) up to 500g – 5,00 euro (price excluding VAT)
RETURNS & REFUNDS
The buyer has the right to resign from the contract, without justification of the reasons for his decision, and within 14 days of receipt of the shipment by informing the seller by writing to firstname.lastname@example.org. The customer is obliged to return the goods within 30 days from the receipt of the goods to the seller’s address. The only cost inflicted to the consumer in respect of cancellation is the direct cost of returning the goods (shipping costs).
Return of goods received within 14 days after receipt, without prior written notice, shall also be regarded as withdrawal from the purchase. Returned goods must be undamaged, unused and in original packaging.
Included should also be the purchase receipt.
Shipments with ransom are not accepted, unless otherwise agreed.
If the buyer has rescinded the contract, the seller will return the refund for the returned goods as soon as possible and at the latest within 30 days of receipt of the notice of cancellation of the contract. When returning the goods, it is necessary to specify the bank ACCOUNT number, where the refund of the purchase price will be made.
All rights under the Consumer Protection Act belong to the buyer. The seller provides protection of personal data under the law governing the protection of personal data. When ordering goods, the customer must provide the name, surname, address and e-mail address so that the seller can provide a smooth process of final execution of the order and that he can inform the buyer of any changes on the order.
The marvatisart.com website is owned by the seller. All rights are reserved. The content of the web site is copyrighted. Content on web page may contain material whose copyright may also be the property of third parties. Therefore, any other use, copying, publishing and distribution of web content or their individual parts is prohibited without prior written permission of the owner.
We reserve the right to change the terms and conditions, about which, we will keep you informed on this page.
The court in Nova Gorica shall have jurisdiction for possible disputes.
All the information on the website and pictures of products are for informational purposes only.
Although we strive to provide accurate photographs of products, all photos must be considered as symbolic. Colour shades and the appearance may vary slightly from the actual products due to light when photographing, or processing images or various displays.